Tenant Information
Welcome to Valley Plaza!
Here are a few key items to help get new tenants up to speed and existing tenants access to key information
MANAGEMENT TEAM
Real Estate Manager: Darren McDonald, dmcdonald@naielliott.com, 503-972-7217
Assistant Property Manager: Autumn Trapani, atrapani@naielliott.com, 503-972-7213
ONLINE PAYMENT PORTAL (ClickPay) and MANAGEMENT PLATFORM (Building Engines)
https://www.naielliott.com/Log-in-Commercial-Tenants
NOTICE ADDRESS: Landlord’s address for notices under the terms of the lease shall read as follows:
Valley Plaza
c/o NAI Elliott as Agent
901 NE Glisan Street, Suite 200
Portland, OR 97232
24/7 RESPONSE: Urgent after-hours contact. For after-hours calls that need urgent attention:
Call: 503-224-6791 Ext: 9
Reference: Valley Plaza
INVOICING AND PAYING RENT: Your monthly financial obligations will be invoiced by us typically no later than the 25th of each month and are due and payable on the first of each month. Emailing your rent statement is our preferred process. Payments made by checks should be made payable to, and sent to:
Valley Plaza
Account Number: Contact Management Team
P.O. Box 60041 – Department 200 City of Industry, CA 91716-0041
Be sure to write your account number on all payments. We also offer on-line payments and e-billing through our website at www.naielliott.com/Login, select Commercial Tenants. From there you will be connected to our provider, Click Pay to set up your account. See the attached to help walk you through this process.
INSURANCE: Insurance compliance is managed through our partnership with The Jones Agency, Inc. Proof of insurance coverage is required prior to possession of the leased premises and throughout your occupancy. Please provide management with your preferred insurance contact information (First and Last Name, email, phone). You will receive an email from insurance@naielliott.com, requesting a certificate of insurance that satisfies the terms of your lease. Details of specific insurance requirements will be contained in the email; they will include an endorsement of additional insured (for both 9300 Hillsdale LLC and Elliott Associates, Inc dba NAI Elliott) and an endorsement of waiver of subrogation. You can respond to the email request yourself or forward it to your insurance agent for action.
UTILITIES: Office space - landlord manages accounts
BUILDING ACCESS: Building access is via Key fob. Please provide the names of persons on your team whom you would like to have issued a fob and we will provide those to you.
MAIL: Please contact USPS with the address of your leased space to set up mail delivery. You will need to provide your signed lease and photo ID. If keys are required, we recommend asking USPS to rekey your mailbox.
Here are a few key items to help get new tenants up to speed and existing tenants access to key information
MANAGEMENT TEAM
Real Estate Manager: Darren McDonald, dmcdonald@naielliott.com, 503-972-7217
Assistant Property Manager: Autumn Trapani, atrapani@naielliott.com, 503-972-7213
ONLINE PAYMENT PORTAL (ClickPay) and MANAGEMENT PLATFORM (Building Engines)
https://www.naielliott.com/Log-in-Commercial-Tenants
NOTICE ADDRESS: Landlord’s address for notices under the terms of the lease shall read as follows:
Valley Plaza
c/o NAI Elliott as Agent
901 NE Glisan Street, Suite 200
Portland, OR 97232
24/7 RESPONSE: Urgent after-hours contact. For after-hours calls that need urgent attention:
Call: 503-224-6791 Ext: 9
Reference: Valley Plaza
INVOICING AND PAYING RENT: Your monthly financial obligations will be invoiced by us typically no later than the 25th of each month and are due and payable on the first of each month. Emailing your rent statement is our preferred process. Payments made by checks should be made payable to, and sent to:
Valley Plaza
Account Number: Contact Management Team
P.O. Box 60041 – Department 200 City of Industry, CA 91716-0041
Be sure to write your account number on all payments. We also offer on-line payments and e-billing through our website at www.naielliott.com/Login, select Commercial Tenants. From there you will be connected to our provider, Click Pay to set up your account. See the attached to help walk you through this process.
INSURANCE: Insurance compliance is managed through our partnership with The Jones Agency, Inc. Proof of insurance coverage is required prior to possession of the leased premises and throughout your occupancy. Please provide management with your preferred insurance contact information (First and Last Name, email, phone). You will receive an email from insurance@naielliott.com, requesting a certificate of insurance that satisfies the terms of your lease. Details of specific insurance requirements will be contained in the email; they will include an endorsement of additional insured (for both 9300 Hillsdale LLC and Elliott Associates, Inc dba NAI Elliott) and an endorsement of waiver of subrogation. You can respond to the email request yourself or forward it to your insurance agent for action.
UTILITIES: Office space - landlord manages accounts
BUILDING ACCESS: Building access is via Key fob. Please provide the names of persons on your team whom you would like to have issued a fob and we will provide those to you.
MAIL: Please contact USPS with the address of your leased space to set up mail delivery. You will need to provide your signed lease and photo ID. If keys are required, we recommend asking USPS to rekey your mailbox.
